Frequently Asked Questions (FAQ): 

 

1. About Akina Garden Healing

 

What is Akina Garden Healing?

Akina Garden Healing is a private holistic and spiritual wellness practice, offering natural healing, coaching, and guidance exclusively to PWA-registered members. Our mission is to support members in achieving physical, emotional, and spiritual well-being through holistic practices.

 

Who is Choloe Thomas?

I am a PWA-licensed holistic provider and wellness coach, dedicated to helping individuals achieve balance and healing through natural methods. My approach is personalized, supportive, and rooted in holistic wellness principles.

 

2. What is a Wellness Coach?

 

A Wellness Coach is a professional who helps clients improve their overall well-being by addressing nutrition, lifestyle, stress management, and personal development. Wellness coaching is not medical treatment but a holistic approach to supporting health and balance.

 

3. How are services offered?

 

By appointment only (no walk-ins).

 

Exclusively for verified PWA-registered members.

 

Virtual sessions are available based on preference and location.

 

Follow-up sessions occur every other Thursday for 3 months.

 

 

4. How do holistic services help?

 

Holistic services focus on natural healing, energy balance, and lifestyle improvements. They can help with:

 

Stress and anxiety management

 

Improved emotional well-being

 

Better lifestyle habits

 

Natural healing techniques for mind and body

 

 

5. What to expect in a wellness session?

 

During your initial $100 wellness session, we will:

 

Discuss your health and wellness goals

 

Identify lifestyle habits affecting your well-being

 

Explore holistic solutions that fit your needs

 

Develop a personalized plan for your healing journey

 

Follow-up sessions ($75) will track progress and make adjustments as needed.

 

6. Recommendations & Referrals

 

If your needs go beyond my scope of practice, I may recommend or refer you to:

 

Other holistic practitioners

 

Wellness specialists

 

Medical or mental health professionals (if necessary)

 

 

7. What if I am experiencing a mental health crisis or suicidal thoughts?

 

I am not a licensed therapist or crisis counselor. If you or someone you know is in crisis, please seek immediate professional help by calling:

 

988 (Suicide & Crisis Lifeline)

 

911 for emergencies

 

A licensed mental health provider

 

 

8. How are payments received?

 

Payments must be made before services are rendered.

 

Accepted payment methods: Credit/debit card, online payments, and other approved methods.

 

No refunds for missed appointments (see cancellation policy).

 

 

9. What is your cancellation and refund policy?

 

No-shows or late arrivals (10+ minutes): A $50 fee will be charged.

 

Rescheduling: Must be done in advance for the next available session.

 

Approved refunds: May be issued for emergencies with 24-hour notice and processed within 3-5 business days.

 

 

10. Non-Discrimination Policy

 

Akina Garden Healing welcomes all PWA-registered members regardless of:

 

Race, ethnicity, or cultural background

 

Gender identity or sexual orientation

 

Religious beliefs or spiritual practices

 

Socioeconomic status (discounts may be available)

 

 

11. How do I obtain my records?

 

PWA-registered members who need access to their records must sign an Authorization Release Form. Records will only be released to the registered member or an authorized representative.

 

12. Do you offer services to minors?

 

No, services are only available to individuals 18 years and older.